Pyewear will refund items that are faulty, unfit for the product’s intended purpose, or different to those shown or described to you. Refunds are not available if damage has occurred when they have been used for purposes with which they were unintended.
Refunds will not be made for change of mind.
We will credit your original method of payment. Proof of purchase is required for reimbursement of the full purchase price.
If your item has been purchased from one of our retailers, please contact the retailer for their return policy. We cannot accept returns for items purchased through a third party retailer.
If you purchased from our online store, please contact us at contact@pyewear.com detailing your issue before returning the item to ensure you qualify for a refund in line with our refunds policy.
Please send the product back to us via mail and allow up to three weeks from the day you return your package for your account to be credited. Customers will be responsible for shipping and handling charges.
Return address:
Pyewear
PO Box 1115
Darling VIC 3145
